ARRIVAL & DEPARTURE

Check-in is available after 3:00pm. Check out for all guests and cars is 10:00am.

DEPOSITS & PAYMENTS

A 50% deposit is required for all reservations at the time of booking; the balance is due 60 days prior to arrival.  A valid credit card must be provided with the attached credit card authorization form to guarantee the reservation in lieu of a security deposit.  Until Tenant has paid the 50% deposit, Landlord has no obligations under this Vacation Rental Lease Agreement and makes no guarantee of availability of The Residence premises or services, and may book alternative guests in place of the Tenant.  PAYMENTS ACCEPTED: Visa, MasterCard, Discover, American Express, Bank Certified Check, & Cash.  All deposits and payments are due in U.S. funds only.

OCCUPANCY

The maximum occupancy of The Residence is nine guests.  Rates are based on nine-person occupancy and are subject to change without notice.  Please provide accompanying overnight guest names below.

CANCELLATION POLICY

Cancellations up to 60 days prior to arrival will result in a forfeiture of total deposit.  Cancellations within 60 days of arrival will result in a total forfeiture of rental amount.  All cancellations must be made in writing.  There are no refunds due to medical or family emergencies, unfavorable weather, missed or cancelled flights, shortened stays, or later arrivals.  If you fail to show up for your reservation you will be charged for the entire stay.  We strongly recommend taking out travel insurance.  In the event of a) damage to the property premises which cannot reasonably be repaired prior to commencement of the lease or b) any other occurrence which renders the lease impossible beyond the reasonable control of the Landlord, including but not limited to an act of God, flood, fire, or mandatory evacuation due to hurricane, this Agreement may be terminated and a refund will be issued.

PARKING

Parking is provided for two cars and is complimentary during the term of lease.  Parking is at Tenant’s own risk; Landlord assumes no responsibility for theft or damage to Tenant or Tenant’s guests’ vehicle on our premises.

SMOKING

For your safety and the safety of others, smoking is not permitted in The Residence or in Eben House.  Any violation the non-smoking or open flame policy will result in a charge for additional cleaning costs.

CHILDREN

Regrettably, we do not accept children under the age of 16.

PETS

Pets are part of the family! The Residence can accommodate up to two (2) dogs inside the house and on the terrace.  Please note that dogs are not allowed around the pool or on the grounds of Eben House.  We love our furry family members so much that we proudly donate a portion of the cleaning fee ($100 per dog) to our local no-kill shelter to help Provincetown's homeless pets find a forever home (http://www.casasanimalshelter.org/). Please contact us for further pet policy details.

EBEN HOUSE AMENITY & SERVICES USE

Access to the seasonal pool and services of Eben House is offered from 11:00am until 6:00pm for Tenant and registered overnight guests.  Pool opening/closing schedules are subject to change without notice or refund. It is understood that no lifeguard is on duty.  Tenant acknowledges and agrees that they are responsible for the safety of themselves and their guests with respect to the pool, deck areas, and the premises. Tenant releases Landlord from all liability for any injuries or death resulting from Tenant or Tenant’s guests’ use of amenities and services.

GENERAL CONDITIONS

Tenant agrees to not use the premises for any activity or purpose that violates any criminal law or regulation.  Tenant agrees to allow reasonable access to the house and property to Landlord and its agents for scheduled cleanings, repairs, and maintenance.  Tenant agrees to not deliberately or negligently destroy, deface, damage, or remove any part of the property.  Tenant is responsible for any damages done by themselves, their guests, and vehicles.  Any violations of this agreement are grounds for immediate removal and forfeiture of their rental payment(s).

HOLD HARMLESS AND INDEMNITY

Landlord shall not be liable for any damages and/or injury to Tenant and/or their guest(s), or their personal property due to Tenant and/or their guest(s) acts, actions, or neglect. Tenant agrees to hold Landlord harmless against any claim for damage and/or injury due to Tenant’s and/or their guest’s act or neglect.